What does this involve?
Feedback may relate to communication, appointment arrangements or your experience of care. Clear details help the team direct your comments appropriately.
What should you prepare or check?
Use the practice's enquiry channel and say that you are providing feedback. If you would like a response, include the best way to contact you.
Common questions
Can I raise a concern about my care?
Yes. Explain the issue and the response you are seeking so the team can direct it to the appropriate person.
Should I use feedback for an urgent medical concern?
No. Contact your treating team directly for medical concerns, and seek urgent medical care when needed.