Patient information

Your first visit

A little preparation can help you make the most of your appointment. Use this checklist to gather your documents and organise the questions you would like to discuss.

On this page

What to bring

  • Your referral letter

    Bring the referral for the condition you are having assessed. If you are unsure whether it has already been sent, check with the practice before your appointment.

  • Your Medicare card and private insurance details

    Have these details available for your appointment so the practice can record the relevant information.

  • All relevant X-rays and scans

    Bring the imaging related to your condition. If your scans are held electronically, ask the practice how they should be made available to your specialist.

Prepare your questions

It can help to write a short account of the problem: when it began, which activities are difficult and what you would most like to understand. Bring any questions about the next steps so you can refer to them during your consultation.

Check the appointment details

Check the date, time, specialist and consulting location on your appointment confirmation. If you need to change your booking or are unsure which documents to bring, contact the practice before your visit.

Fees and changes to your booking

Read our payment policy before your appointment. If your plans change, refer to the cancellation policy and let the practice know.